Contact
Get in Touch
Whether you have a product question, a government procurement inquiry, or need technical support, reach out directly. All inquiries go straight to our team.
01
General Inquiry
Product Questions · Pricing · Availability
Questions about our products, pricing, lead times, or anything else. Our team responds within one business day.
Open Form
02
Government Inquiry
Federal · State · Institutional Procurement
Government and institutional buyers can request specifications, pricing, volume capability, and procurement path information. ITAR registered. SAM/CAGE registered.
Fill Out Our Government & Agency Form
03
Distributor Inquiry
Dealer Questions · Order Support
Existing distributors and dealers can reach us for order support, product availability, and partnership questions. Our team responds within one business day.
Open Form
04
Technical Support
Warranty · Repairs · Installation Help
Need help with installation, have a warranty claim, or need a repair? Our team handles all technical support directly and responds within one business day.
Warranty & repair shipments must use LLI-prescribed box dimensions. Prepaid shipping labels are provided. Shipments exceeding the specified box size by more than 1 cubic inch may incur additional fees.
Open Form
05
Marketing, Sponsorship & Partnership
Brand Collaborations · Sponsorships · Strategic Partnerships
For brand collaborations, sponsorship requests, content opportunities, and strategic partnership discussions. Inquiries route directly to our marketing lead.
Open Form
Direct Contact
Reach Us Directly
Every email goes directly to our team. Not a call center, not a chatbot. You will hear back from someone who knows the product because they helped build it.
Contact Information
Sales Emailsales@lowlightinnovations.com
Warranty Emailwarranty@lowlightinnovations.com
LocationEast Greenwich, RI
Response TimeWithin 1 Business Day
Next Step
Start Your Mission.
Visit our retail store, find a distributor, or configure your own system.